The delivery time of your package is generally fixed. However, exceptions, such as public holidays and ad hoc delays at the carrier, can lead to some delays. Is your delivery address in a remote area? Then take into account at least one working day extra.Shipping times: The following shipping times and days apply to orders placed before 8:00 PM (CET).Processing time: All orders are subject to a processing time of 0-1 business day.1 working day- Netherlands- Belgium- Germany (Western part)- Luxembourg 2 working days- Wadden Islands (NL)- Germany (other)- France- Monaco- United Kingdom- Poland- Austria 3-4 working days- Estonia- Finland- Hungary- Spain- Portugal NB: Within the Netherlands and Belgium, Saturday is also a delivery day. Is your destination not in the overview above? Contact customer service and we will help you!

Delivery Times

<div data-message-author-role="assistant" data-message-id="1a8412a1-689b-4f60-aec7-d8148f15980c" dir="auto">To make it easy for you, we automatically fill in your address as the delivery address for a new order. Of course, you can change that address and have your order delivered to your workplace, friends, or family. Simply enter a different address when reviewing your details. We will then ensure that your order arrives at the correct destination.</div>

Delivery Address

If you order before 4:30 p.m., your order will be shipped the same day on weekdays. Orders placed on Saturday &amp; Sunday will be included with those placed on Monday.

When will my order be shipped?

Learn if you will get a notification when your order has been shipped.

Yes! As soon as the shipment has been created, you will receive immediate notification by email. During the shipping process you will be informed directly by the carrier regarding the status of the package. You can easily track your package using Track &amp; Trace and view the expected delivery time.

Will I receive a notification when my order has been shipped?

Learn about costs associated with returns.

Yes, the shipping costs for a return package are at your own expense.

Are there any costs associated with returns?

It is very unfortunate to hear that part of your order is missing. To resolve this issue as quickly as possible, we need your help. Follow the steps below:. Take a photo of the box as you received it. Make sure the photo clearly shows how the box loo

It is very unfortunate to hear that part of your order is missing. To resolve this issue as quickly as possible, we need your help. Follow the steps below:<ol><li>Take a photo of the box as you received it. Make sure the photo clearly shows how the box looked when you received it. This helps us understand if something went wrong during transit.</li><li>Take a photo of the packing slip. The packing slip contains important information about your order. A clear photo of the packing slip helps us identify the missing items.</li><li>Send us the photos. You can easily send the photos to <a rel="noreferrer"></a><a data-fr-linked="true" href="mailto:team@deryan.com">team@deryan.com</a>. Please also include your order number and a brief description of what is missing.</li></ol>Upon receipt of the photos, we will immediately work to find a suitable solution. We will keep you informed of the progress and ensure that you receive your complete order as soon as possible.Thank you in advance for your cooperation!

What to do if part of your order is missing?

Select "Contact Us" or Email our Support team for more information (team@deryan.com)

DERYAN