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DERYAN

If you order before 4:30 p.m., your order will be shipped the same day on weekdays. Orders placed on Saturday &amp; Sunday will be included with those placed on Monday.

If you order before 4:30 p.m., your order will be shipped the same day on weekdays. Orders placed on Saturday & Sunday will be included with those placed on Monday.

When will my order be shipped?

Delivery

Delivery Times

Delivery Address

Will I receive a notification when my order has been shipped?

Are there any costs associated with returns?

What to do if part of your order is missing?

Which payment methods do you offer?

Can I cancel my order?

How quickly will I be refunded after cancelling my order?

Can I exchange my order?

Can I return my item(s)?

Payment & Returns

What are the repair costs for my item?

Do I have a guarantee on my items at DERYAN.COM?

Warranty & Repair

How do I fold a DERYAN tent correctly?

I folded my DERYAN tent incorrectly, how do I fix this?

How does the DERYAN self-inflating mattress work?

The bottom edge of the tent appears to be made of breathable mesh. Is that correct, or is it normal dust?

Instructions

When will my order be shipped?Updated 10 months ago