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DERYAN

Yes! As soon as the shipment has been created, you will receive immediate notification by email. During the shipping process you will be informed directly by the carrier regarding the status of the package. You can easily track your package using Track &amp; Trace and view the expected delivery time.

Yes! As soon as the shipment has been created, you will receive immediate notification by email. During the shipping process you will be informed directly by the carrier regarding the status of the package. You can easily track your package using Track & Trace and view the expected delivery time.

Will I receive a notification when my order has been shipped?

Delivery

Delivery Times

Delivery Address

When will my order be shipped?

Are there any costs associated with returns?

What to do if part of your order is missing?

Which payment methods do you offer?

Can I cancel my order?

How quickly will I be refunded after cancelling my order?

Can I exchange my order?

Can I return my item(s)?

Payment & Returns

What are the repair costs for my item?

Do I have a guarantee on my items at DERYAN.COM?

Warranty & Repair

How do I fold a DERYAN tent correctly?

I folded my DERYAN tent incorrectly, how do I fix this?

How does the DERYAN self-inflating mattress work?

The bottom edge of the tent appears to be made of breathable mesh. Is that correct, or is it normal dust?

Instructions

Will I receive a notification when my order has been shipped?Updated 10 months ago