<p>Within the warranty conditions, you do not have to pay anything. If the damage falls outside the warranty, you will receive a quote before the repair is carried out. You can always refuse this quote. If you agree, we will try to repair the item as quickly as possible.</p>

What are the repair costs for my item?

Yes, from the moment you purchased the item, it has a 1-year warranty. At deryan.com your invoice serves as proof of warranty.

Do I have a guarantee on my items at DERYAN.COM?

Select "Contact Us" or Email our Support team for more information (team@deryan.com)

DERYAN

Warranty & Repair

Delivery Times

Delivery Address

When will my order be shipped?

Will I receive a notification when my order has been shipped?

Are there any costs associated with returns?

What to do if part of your order is missing?

Delivery

Which payment methods do you offer?

Can I cancel my order?

How quickly will I be refunded after cancelling my order?

Can I exchange my order?

Can I return my item(s)?

Payment & Returns

How do I fold a DERYAN tent correctly?

I folded my DERYAN tent incorrectly, how do I fix this?

How does the DERYAN self-inflating mattress work?

The bottom edge of the tent appears to be made of breathable mesh. Is that correct, or is it normal dust?

Instructions